DeskTalk Systems

DeskTalk Systems

DeskTalk Systems, a provider of sophisticated performance management tools. Learn more
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DateInvestorsAmountRound

$15.0m

Growth Equity VC
Total FundingCAD20.5m

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Desktalk.com operates as an online community platform dedicated to providing expert advice, troubleshooting, and support for HP products. The platform serves a diverse range of clients, including individual consumers, small businesses, and IT professionals who use HP devices such as printers, laptops, and other peripherals. Desktalk.com operates in the tech support and customer service market, leveraging user-generated content and expert contributions to address common issues and provide solutions. The business model is primarily community-driven, relying on active participation from knowledgeable users and experts to generate valuable content. Revenue is likely generated through advertising, partnerships with HP, and possibly premium membership options for enhanced support features. The platform enhances user experience by offering step-by-step guides, video tutorials, and a forum for discussing and resolving technical problems.

Keywords: tech support, HP products, troubleshooting, online community, user-generated content, expert advice, customer service, IT professionals, step-by-step guides, video tutorials.