Relay Network specializes in providing personalized customer engagement solutions tailored for regulated industries such as financial services, healthcare, and utilities. The company operates in the customer experience market, offering a platform that integrates seamlessly into existing systems to increase customer engagement, improve understanding, and build trust. Relay Network serves businesses that require secure, one-to-one connections with their customers, helping them to drive instant adoption and deliver personalized solutions at the right time. The business model is based on a subscription service, where clients pay for access to the platform and its features. Revenue is generated through these subscriptions, as well as through additional services such as customer onboarding, servicing, billing, and cross-selling. Relay Network's platform allows businesses to create, schedule, and automate guided customer experiences, track engagement success, and make real-time adjustments to improve outcomes.

Keywords: personalized engagement, regulated industries, customer experience, secure connections, financial services, healthcare, utilities, subscription service, onboarding, cross-selling.