Sapphire Digital, now part of Zelis, operates in the healthcare technology market, focusing on enhancing transparency and accessibility in healthcare services. The company offers a user-friendly platform that allows healthcare consumers to shop for medical and pharmacy services with ease, similar to how they would shop for other services online. This platform is designed to help users find, understand, and access quality healthcare while ensuring compliance with regulations like the No Surprises Act, which aims to protect patients from unexpected medical bills.

Sapphire Digital primarily serves healthcare consumers, including individuals and families, by providing tools to compare costs and quality of healthcare services. Additionally, it partners with healthcare providers and insurance companies to integrate medical and pharmacy transparency into a comprehensive healthcare solution. This integration helps these partners deliver the value their members and patients expect, keeping up with regulatory requirements and customer experience trends.

The business model of Sapphire Digital revolves around providing a cost transparency platform that is accurate and compliant. The company generates revenue through partnerships with healthcare providers and insurers who pay for access to the platform. This allows these partners to offer their members a better healthcare shopping experience, potentially leading to cost savings and improved satisfaction.

In summary, Sapphire Digital makes money by offering a platform that enhances healthcare transparency, helping consumers make informed decisions about their medical and pharmacy services. By partnering with healthcare providers and insurers, the company ensures that its platform is widely used and beneficial to all parties involved.

Keywords: healthcare transparency, cost comparison, user-friendly platform, medical services, pharmacy services, regulatory compliance, healthcare consumers, insurance partnerships, cost savings, quality healthcare.